Audio visual industry standards, provided by professional organisations including ANSI , NSCA and Infocomm, are there to ensure that the products we provide to our clients are best of breed, and our systems are designed according to best practices. They help guarantee reliability and user-friendliness, ensuring your system will be widely adopted and will last a long time.
Adherence to industry standards has a profound effect on the outcome of an audio visual design and build. Yet in the field, we find that only around 50% of workplace audio visual installations meet industry standards. That’s an enormous gap between how things should be and how they are, and what we keep discovering is that nonprofessional or untrained installers are behind it. Being unaware of industry standards can lead to poorly designed and poorly connected systems, which are a point of failure for businesses.
Understandably, some smaller companies try to save money on installations by having a home theatre aficionado or hobbyist — often a staff member — design and install a basic system. However, this often proves to be a false economy. These systems are typically built with consumer parts, which aren’t designed for the demands of commercial use and so immediately lose their warranty. The quality of consumer products also varies widely, and a build that uses cheap or nonstandard parts can run into trouble, not least because local support is unavailable when things go wrong.
A professional audio visual integrator, on the other hand, will use professional components, with better reliability and more features. Should you really prefer a consumer part (a display, for example), your integrator will typically be able to have it registered as a prosumer product, and/or adding an extended warranty plus support if needed. When designing your system, their training in industry standards will show through in a better end user experience.
In addition to InfoComm and NSCA membership top integration providers will ensure that their design, sales, installation, programming and service/ support staff are fully trained and certified under the many manufacturer programs available.
When choosing an audio visual integrator, do your research with industry standards in mind. Make sure any company you consider has been around for a good number of years and is serious about training and certification for their staff. Explore whether your integrator offers comprehensive support, like Audability’s Total Care Program, which includes preventative maintenance and emergency service should anything go wrong. And finally, look specifically for Infocomm CTS, CTSI and CTSD to ensure that you’re hiring reliable people who will do great work for you.
For more detailed information on audio visual industry standards, visit these helpful links.